INITIAL VISIT

All first time clients will have a free in-home visit to introduce us to your pets (to make sure we are compatible) and discuss the requirements of our services to both your pets and home. This visit takes anywhere from 30 to 45 minutes. At that time, we will go over the Service Agreement and have you fill out a Veterinary Release form and a General Information sheet for our files.

We will discuss the charges for the services to make sure we both understand what is required of us and pick up two keys.

Finally, we will need an access door key and to understand any security arrangements (i.e. burglar alarms) that you may have installed.

We will provide an estimate prior to service for all first time Clients. This also serves as a confirmation of the agreed service dates and frequency of visits.